1. Delivery

1.1 Delivery will be effected only within mainland Germany (excepting German islands) and the EU.

1.2 Depending on the volume of your order, shipping will be conducted by GLS, DHL or carrier service.

2. Shipping Costs

Please note that we pass on the exact shipping costs to you without extra charge, with the addition of packaging costs.

Products Germany

France, Italy, Swizerland

Austria, Netherland, Luxemburg, Belgium, Denmark

Romania, Finland
UK Shipping Service
Handrail brackets, handrail ends, handrail arches, assembly adhesive, decoration 3,50 Euro bzw. 6,50 Euro 14,50 Euro 14,50 Euro 15,50 Euro 15,00 Euro GLS oder Deutsche Post
for goods, except those mentioned above, up to 200 cm 10,50 Euro 24,00 Euro / 27,00 Euro (IT) 18,00 Euro 37,50 Euro 60,00 Euro GLS oder DHL
for goods 201 - 300 cm 30,00 Euro 45,00 Euro
90,00 Euro (CH)

60,00 Euro/
45,00 Euro (B)/
70,00 Euro (DK)

70,00 Euro - Spedition
(GEL Express)
for goods 301 - 450 cm 40,00 Euro - - - - Spedition
(GEL Express)

--> other countries on request

Free shipping from 600 Euro.

Please note that we pass on the shipping costs to you without profit, plus packaging.

Please note that we have to charge a metropolitan surcharge of 8.00 Euro for parcels sent by forwarding agent to the cities of Berlin, Munich, Cologne and Hamburg, as the forwarding agents have estimated this.

Buyers from Switzerland will have to pay the customs duties/import sales tax.

3. delivery time

You will find the delivery time on the article page of our products. This varies for articles with variants depending on the selection. Stock items can be shipped within 2 working days, so the delivery time is normally 1 - 4 working days. Oiled stock items as well as stock items in white and black beech require approx. 7 - 9 working days. For new products we need approx. 21 - 23 working days.

The estimated shipping costs can only be used if the basket is not empty.
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