Data Protection Declaration

We appreciate your interest in our Website. Protecting your privacy is very important to us. In the section below we provide detailed information about the handling of your data.

Collection, processing and use of personal data

You can visit our Website without disclosing any personal information. The data we save has no reference to individuals, e.g.:
- The name of your Internet service provider
- The page from which you accessed our site
- The name of the file(s) you accessed.
This data is used solely to improve our service and does not permit identification of individual persons.

We collect, save and process your personal data in order to process your order and any subsequent warranty claims. Personal information is collected when you submit it voluntarily when placing an order or when opening a customer account.

Disclosure of personal data

Your data will be disclosed to the subcontracted shipping company to the extent necessary to deliver the goods. Your payment data will be transmitted to the credit institution responsible for effecting payment.

Right to Information

According to the German Federal Data Protection Act you have a right to free information about the personal data about you which we save, and a right to rectification, blocking or deletion of this data.

Use of Cookies

Our Website uses so-called cookies. Cookies are small files that are saved on your hard drive and save specific settings and data for exchange with our system via your browser. This helps us to optimize the Website for you and facilitates its use, for example by saving specific entries you have made so that you do not need to keep repeating them. Your browser allows you to restrict settings for the use of cookies, which may mean that this feature is limited in function or no longer works for you. Cookies can also be deleted from your browser.

Session Cookies

Session cookies are deleted from your browser as soon as it is closed.

Long-term Cookies

We also use cookies which are saved on the hard drive of your computer. For your convenience, the expiration date is set to a date in the future. On a future visit to our Website your preferred previous settings and entries will be automatically recognized.

Data Protection

Your payment data are encrypted for transmission via the Internet during the ordering process. We secure our Website and other systems by means of technical and organizational measures against loss, destruction, access to, modification and distribution of your data by unauthorized persons. You should always keep your access information confidential and close the browser window when you have finished your communication with us, especially if you share your computer with others.

Contact for Data Protection Issues

For questions regarding the collection, processing or use of personal information, the disclosure, correction, blocking or deletion of data and revocation of consents granted, please contact:

Treppen und Geländerstudio Graber GmbH
Anne Bibas
Gartenstraße 50
01445 Radebeul
Tel: 0351 4215281

Klick Sachsen
LiveZilla Live Chat Software